Social Housing Software Solutions

Supporting Better Services for Tenants and Communities

Social housing providers face constant pressure to deliver high-quality services, meet regulatory requirements, and manage costs all while improving tenant experience. At Incline-IT, we understand these demands and provide solutions designed to help you achieve more with less effort.

Our technology enables teams to work smarter, communicate more effectively and maintain complete control over data, finance and assets.

Challenges the Sector Faces

  • Growing expectations from tenants for fast, responsive communication.
  • The need to reduce arrears, manage repairs efficiently and maintain regulatory compliance.
  • Legacy systems that don’t integrate, creating manual work and fragmented data.
  • Rising costs and limited IT budgets.
  • Security, data protection and governance concerns.

These challenges often result in inefficiencies and frustration for both staff and residents. That’s where Incline-IT helps.

Representing social housing with residential buildings

How Incline-IT Helps

We work alongside housing organisations to design digital solutions that directly address sector challenges.

Our housing-focused solutions include:

Active Contact

Active Contact

A cloud-based contact centre solution built on Amazon Connect, providing tenants access through voice, chat, email, SMS, or WhatsApp. ActiveC reduces inbound calls, improves response times and delivers an omnichannel contact experience for your customers.

ActiveF

ActiveF

A housing-aware, cloud-based, Finance Solution that automates income, purchasing, and reporting, improving accuracy and efficiency across the organisation.
AssetCore

AssetCore

Streamlines treasury, compliance, and asset data management, to assist finance teams stay audit-ready and confident in every transaction.
Documagix

Documagix

Our EDRMS Transforms paper-heavy processes into smart digital workflows, helping teams stay compliant and save time.
Reval

Reval

Provides quick, accurate asset valuations to support informed financial decisions.
Vestalet

Vestalet

Connects housing providers, tenants, and partners in a single digital Lettings and Property Sales environment for improved collaboration.

Together, these solutions can help to provide a complete ecosystem for housing organisations, integrating with housing management systems and enabling secure, scalable cloud operation.

modern brick townhouses

Why Choose Incline-IT

  • Proven experience - we deliver digital solutions for housing providers.
  • Sector understanding - we know how your teams work and what your customers expect.
  • Security, resilience and compliance – All our solutions offer 99.99% uptime, end-to-end encryption and compliance with ISO 27001 and UK GDPR standards.
  • Genuine partnership - we provide guidance, training, and ongoing support.

Incline-IT empowers housing providers to focus on what matters most: delivering great homes and excellent tenant services.

Let’s Build Better Together

From modern contact centres to smarter financial systems, our solutions are helping housing providers across the UK transform how they operate.

Get in touch today to see how Incline-IT can help your organisation achieve efficiency, compliance and better tenant engagement.

Ready To Modernise Your Systems?

See how our solutions can solve your biggest challenges with a free consultation tailored to your organisation.

Whether you want to explore our contact centre, document management, or finance tools we’ll tailor your walkthrough around your organisation’s challenges.

  • Live demo via video call
  • Tailored to your sector and goals
  • No obligation or hard sell

Make an enquiry now and see how our contact centre, document management, and finance tools can solve real problems for your organisation.

Our accreditations

ISO-27001
aws partner
ISO-9001
Local living wage
Crown commercial service
ISO 14001
Cyber Essentials