--- title: Our Latest Blog & Updates description: Blog --- [0845 330 3225](tel:%200845%20330%203225) [sales@incline-it.com](mailto:sales@incline-it.com) [0845 330 3225](tel:%20#0845%20330%203225) [admin@incline-it.com](mailto:admin@incline-it.com) [LinkedIn icon](https://www.linkedin.com/company/incline-it/) [Facebook icon](https://www.facebook.com/InclineIT/) [![Incline-IT logo](https://www.incline-it.com/hs-fs/hubfs/Incline-IT-transparent-background.webp?width=150&height=30&name=Incline-IT-transparent-background.webp "Incline-IT logo")](https://www.incline-it.com/) [![Incline-IT logo](https://www.incline-it.com/hs-fs/hubfs/Incline-IT-transparent-background.webp?width=150&height=30&name=Incline-IT-transparent-background.webp "Incline-IT logo")](https://www.incline-it.com/) - Why Choose Us - [About Us](https://www.incline-it.com/about) - [Meet The Team](https://www.incline-it.com/meet-the-team) - [AWS Consulting Partners](https://www.incline-it.com/aws-consultancy) - [Careers](https://www.incline-it.com/careers) - 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Following the recent disclosure of two critical PHP vulnerabilities, CVE-2026-109618 and CVE-2026-109619, we have assessed our infrastructure and can confirm that all customer servi … [Read Story](https://www.incline-it.com/blog/security-update-php-vulnerabilities-1) Topics: [Security Update](https://www.incline-it.com/blog/tag/security-update) ## [How Social Housing Organisations Can Reduce Costs Without Reducing Service Quality](https://www.incline-it.com/blog/reducing-social-housing-costs-maintain-quality) By [**Incline IT**](https://www.incline-it.com/blog/author/incline-it) on 20 Aug 2026 ![A row of terraced homes representing social housing properties managed by housing organisations.](https://www.incline-it.com/hubfs/Incline%20IT%20Blog%205.png) Cost pressure in social housing is nothing new, but the intensity has increased. Rising maintenance costs, regulatory demands and stretched staffing all require housing organisations to find savings without passing the consequences on to residents. [Read Story](https://www.incline-it.com/blog/reducing-social-housing-costs-maintain-quality) Topics: [Social Housing Software Solutions](https://www.incline-it.com/blog/tag/social-housing-software-solutions) ## [Financial Forecasting Software For Housing Organisations: How To Plan With Confidence And Control](https://www.incline-it.com/blog/financial-forecasting-software-for-housing-organisations) By [**Incline IT**](https://www.incline-it.com/blog/author/incline-it) on 13 Aug 2026 ![An aerial view of a housing development supported by financial forecasting software for housing organisations.](https://www.incline-it.com/hubfs/Incline%20IT%20Blog%204.png) Finance teams in housing organisations are under real pressure. They are expected to produce accurate forecasts, support strategic decisions and maintain compliance, often while managing complex budgets across multiple programmes with tools that were not built for the job. When the ga … [Read Story](https://www.incline-it.com/blog/financial-forecasting-software-for-housing-organisations) Topics: [Housing Finance Software](https://www.incline-it.com/blog/tag/housing-finance-software) ## [How To Choose The Right Document Management Solution For Housing Organisations](https://www.incline-it.com/blog/right-document-management-solution-for-housing) By [**Incline IT**](https://www.incline-it.com/blog/author/incline-it) on 30 Jul 2026 ![A housing professional reviews paperwork while choosing the right document management solution for their organisation.](https://www.incline-it.com/hubfs/Incline%20IT%20Blog%203-1.png) Document management in social housing is more complex than it looks, and if your approach isn’t up to scratch it can drag directly on how efficiently a housing organisation runs. The right document management solution, however, can transform how your organisation handles records by re … [Read Story](https://www.incline-it.com/blog/right-document-management-solution-for-housing) Topics: [Cloud Document Management Solutions](https://www.incline-it.com/blog/tag/cloud-document-management-solutions) ## [Awaab's Law: Legal Requirements For Social Housing Across The UK](https://www.incline-it.com/blog/awaabs-law-social-housing-requirements) By [**Incline IT**](https://www.incline-it.com/blog/author/incline-it) on 23 Jul 2026 ![A large residential development under construction, representing social housing requirements and compliance with Awaab's Law.](https://www.incline-it.com/hubfs/awaabs-law-legal-requirements-for-social-housing-across-the-uk.png) Awaab's Law has become one of the defining legal developments in social housing in recent years, introducing binding duties on social landlords to investigate and resolve housing hazards within fixed timescales. While its origins and core requirements are rooted in England, its introd … [Read Story](https://www.incline-it.com/blog/awaabs-law-social-housing-requirements) Topics: [Social Housing Software Solutions](https://www.incline-it.com/blog/tag/social-housing-software-solutions) ## [Social Housing Software Providers: Connected Solutions That Improve Efficiency](https://www.incline-it.com/blog/social-housing-software-providers-efficiency) By [**Incline IT**](https://www.incline-it.com/blog/author/incline-it) on 11 Jun 2026 ![An aerial view of residential properties representing the communities supported by social housing software providers.](https://www.incline-it.com/hubfs/Incline%20IT%20Blog%202.png) Most housing organisations and local authority landlords already have a core housing management system in place, often one they've relied on for years. The challenge isn't usually the core system itself, it's everything that has to happen around it. [Read Story](https://www.incline-it.com/blog/social-housing-software-providers-efficiency) Topics: [Social Housing Software Solutions](https://www.incline-it.com/blog/tag/social-housing-software-solutions) ## [How An Omnichannel Solution Can Help Residents Get Faster, Clearer Complaint Resolutions](https://www.incline-it.com/blog/omnichannel-customer-experience-solutions-for-complaints) By [**Incline IT**](https://www.incline-it.com/blog/author/incline-it) on 14 May 2026 ![A customer service adviser uses omnichannel customer experience solutions to help residents resolve complaints efficiently.](https://www.incline-it.com/hubfs/Incline%20IT%20Blog%201.png) Complaint handling has become one of the most closely watched parts of social housing service delivery, and for good reason. Since April 2024, the Housing Ombudsman'sComplaint Handling Code has been statutory, meaning landlords aren't just being encouraged to handle complaints well, t … [Read Story](https://www.incline-it.com/blog/omnichannel-customer-experience-solutions-for-complaints) Topics: [Omnichannel Contact Centre](https://www.incline-it.com/blog/tag/omnichannel-contact-centre) ## [Five Features To Maximise Efficiency In Your Cloud Contact Centre Solutions For Social Housing](https://www.incline-it.com/blog/cloud-contact-centre-solutions-efficiency-features) By [**Incline IT**](https://www.incline-it.com/blog/author/incline-it) on 07 Apr 2026 ![Customer service agent using headset in a cloud contact centre solutions environment for social housing support.](https://www.incline-it.com/hubfs/Incline%20IT%20Blog%203.png) If you run an organisation providing social housing, you face a litany of pressures – having to deliver faster and more responsive services while simultaneously working with tight budgets and ever-increasing regulatory scrutiny. [Read Story](https://www.incline-it.com/blog/cloud-contact-centre-solutions-efficiency-features) Topics: [Contact Centre As A Service](https://www.incline-it.com/blog/tag/contact-centre-as-a-service) ## [Five Key Criteria To Consider When Choosing Social Housing Software Providers](https://www.incline-it.com/blog/criteria-selecting-social-housing-software-providers) By [**Incline IT**](https://www.incline-it.com/blog/author/incline-it) on 23 Mar 2026 ![Row of typical English houses representing social housing software providers managing housing systems.](https://www.incline-it.com/hubfs/Incline%20IT%20blog%202.png) Choosing the right technology partner is one of the most important decisions you will make as a housing provider. The software you invest in will shape how your teams work, how tenants experience your services and how confidently you meet regulatory and operational demands. [Read Story](https://www.incline-it.com/blog/criteria-selecting-social-housing-software-providers) Topics: [Social Housing Software Solutions](https://www.incline-it.com/blog/tag/social-housing-software-solutions) ## [How A Dedicated Bidding System For Social Housing Tackles Your Key Challenges?](https://www.incline-it.com/blog/how-a-bidding-system-for-social-housing-tackles-your-key-challenges) By [**Incline IT**](https://www.incline-it.com/blog/author/incline-it) on 12 Feb 2026 ![Digital dashboard showing a bidding system for social housing used to manage housing applications and allocations.](https://www.incline-it.com/hubfs/Incline%20IT%20blog%201.png) Managing social housing lettings is complex enough without fragmented bidding processes adding extra pressure. If your organisation is juggling multiple systems, spreadsheets or manual workflows, it can quickly lead to inefficiency, frustrated tenants and unnecessary delays. [Read Story](https://www.incline-it.com/blog/how-a-bidding-system-for-social-housing-tackles-your-key-challenges) Topics: [Social Housing Software Solutions](https://www.incline-it.com/blog/tag/social-housing-software-solutions) Load More Stories   - Recent - Topics - Archive Recent Topics - [Company News (8)](https://www.incline-it.com/blog/tag/company-news) - [Social Housing Software Solutions (8)](https://www.incline-it.com/blog/tag/social-housing-software-solutions) - [Digital Transformation (5)](https://www.incline-it.com/blog/tag/digital-transformation) - [Technology Services (5)](https://www.incline-it.com/blog/tag/technology-services) - [Omnichannel Contact Centre (3)](https://www.incline-it.com/blog/tag/omnichannel-contact-centre) - [Cloud Document Management Solutions (1)](https://www.incline-it.com/blog/tag/cloud-document-management-solutions) - [Contact Centre As A Service (1)](https://www.incline-it.com/blog/tag/contact-centre-as-a-service) - [DRaaS (1)](https://www.incline-it.com/blog/tag/draas) - [Events (1)](https://www.incline-it.com/blog/tag/events) - [Housing As A Service (1)](https://www.incline-it.com/blog/tag/housing-as-a-service) - [Housing Finance Software (1)](https://www.incline-it.com/blog/tag/housing-finance-software) - [Security Update (1)](https://www.incline-it.com/blog/tag/security-update) - [Social Housing Lettings Platform (1)](https://www.incline-it.com/blog/tag/social-housing-lettings-platform) See all Archive - [October 2026 (1)](https://www.incline-it.com/blog/archive/2026/10) - [August 2026 (2)](https://www.incline-it.com/blog/archive/2026/08) - [July 2026 (2)](https://www.incline-it.com/blog/archive/2026/07) - [June 2026 (1)](https://www.incline-it.com/blog/archive/2026/06) - [May 2026 (1)](https://www.incline-it.com/blog/archive/2026/05) - [April 2026 (1)](https://www.incline-it.com/blog/archive/2026/04) - [March 2026 (1)](https://www.incline-it.com/blog/archive/2026/03) - [February 2026 (1)](https://www.incline-it.com/blog/archive/2026/02) - [January 2026 (2)](https://www.incline-it.com/blog/archive/2026/01) - [July 2025 (1)](https://www.incline-it.com/blog/archive/2025/07) - [July 2024 (1)](https://www.incline-it.com/blog/archive/2024/07) - [September 2022 (1)](https://www.incline-it.com/blog/archive/2022/09) - [March 2022 (3)](https://www.incline-it.com/blog/archive/2022/03) - [December 2021 (1)](https://www.incline-it.com/blog/archive/2021/12) - [November 2021 (1)](https://www.incline-it.com/blog/archive/2021/11) See all ### Subscribe by email #### [![Incline-IT-logo](https://www.incline-it.com/hs-fs/hubfs/Incline-IT-transparent-background.webp?width=200&height=40&name=Incline-IT-transparent-background.webp)](https://www.incline-it.com/) Century House, Gadbrook Business Centre, Northwich, Cheshire, CW9 7TL VAT no: GB320 886 011 Company no: 11864190 [0845 330 3225](tel:0845%20330%203225)  [sales@incline-it.com](mailto:sales@incline-it.com) [LinkedIn icon](https://www.linkedin.com/company/incline-it/) [Facebook Icon](https://www.facebook.com/InclineIT/) Why Choose Us - [About Us](https://www.incline-it.com/about) - [Meet The Team](https://www.incline-it.com/meet-the-team) - [AWS Partners](https://www.incline-it.com/aws-consultancy) - [Case Studies](https://www.incline-it.com/case-studies) - [Accreditation](https://www.incline-it.com/accreditation) - [Blog](https://www.incline-it.com/blog) Solutions - [Active Contact](https://www.incline-it.com/omnichannel-contact-centre) - [Reval](https://www.incline-it.com/reval) - [Assetcore](https://www.incline-it.com/assetcore) - [Documagix](https://www.incline-it.com/cloud-document-management-solutions) - [Active Finance](https://www.incline-it.com/housing-finance-software) - [Vestalet](https://www.incline-it.com/social-housing-lettings-platform) - [VestaHub+](https://www.incline-it.com/social-housing-customer-portal-vestahub) Sectors - [Social Housing](https://www.incline-it.com/social-housing-software-solutions) - [Non-Profit](https://www.incline-it.com/non-profit-software-provider) - [Blue Light](https://www.incline-it.com/software-for-emergency-services) - [Local Authorities](https://www.incline-it.com/software-for-local-authorities) Others - [Contact Us](https://www.incline-it.com/contact) - [Book A Demo](https://www.incline-it.com/book-a-demo) - [Request A Consultation](https://www.incline-it.com/request-a-consultation) Copyright © 2026 Incline IT. 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