Five Features To Maximise Efficiency In Your Cloud Contact Centre Solutions For Social Housing
By Incline IT on Apr 03, 2026
If you run an organisation providing social housing, you face a litany of pressures – having to deliver faster and more responsive services while simultaneously working with tight budgets and ever-increasing regulatory scrutiny.
Five Key Criteria To Consider When Choosing Social Housing Software Providers
By Incline IT on Mar 02, 2026
Choosing the right technology partner is one of the most important decisions you will make as a housing provider. The software you invest in will shape how your teams work, how tenants experience your services and how confidently you meet regulatory and operational demands.
How A Dedicated Bidding System For Social Housing Tackles Your Key Challenges?
By Incline IT on Feb 05, 2026
Managing social housing lettings is complex enough without fragmented bidding processes adding extra pressure. If your organisation is juggling multiple systems, spreadsheets or manual workflows, it can quickly lead to inefficiency, frustrated tenants and unnecessary delays.
How Key Features In Lettings Management Software Tackle Social Housing Lettings Challenges
By Incline IT on Jan 05, 2026
Social housing lettings demand precision. You're managing waiting lists, property availability, compliance requirements and tenant expectations across systems that don't communicate effectively, if at all. Fragmented processes delay move-ins, extend void periods and create frustration …
How To Build A Tenant Engagement Strategy For Housing Associations
By Incline IT on Jan 05, 2026
Running a housing association means balancing complex operations with tenant satisfaction and a rigorous environment of compliance. Your residents need to feel heard, their concerns addressed promptly, and their feedback acted upon. When you achieve this, satisfaction scores rise and …
Strategic Partnership Announcement
By Incline IT on Jul 04, 2025
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Aareon Group and MIS Companies Forge Long Term Strategic Partnership
MIS Group acquires AssetCore
By Incline IT on Jul 03, 2024
MIS Group acquires AssetCore MIS Group are delighted to announce that we have acquired AssetCore (https://assetcore.org/), a SaaS solution designed specifically to help social housing organisations secure and manage debt utilising data and records from a housing management system and …
Why Contact Centre as a Service is the Future of Customer Service
By Incline IT on Feb 05, 2023
Why Contact Centre as a Service is the Future of Customer Service This blog post will discuss the benefits of using CCaaS, including improved customer experience, enhanced analytics capabilities, and cost savings. Contact Centre as a Service Contact centre as a service (CCaaS) is an i …
The MIS Group are proud to have achieved ISO 14001 accreditation
By Incline IT on Sep 02, 2022
The MIS Group are proud to achieve ISO 14001 accreditation The MIS Group recognises the importance of the environment and the impact that we have upon it. One of our key objectives focuses on the environmental impact of our activities, products, and services, so that we can continuall …
World Backup Day
By Incline IT on Mar 03, 2022
World Backup Day Backups are certainly important but combining this with a disaster recovery plan ensures full protection and having a strategy for both is essential to maintaining your systems and IT infrastructures.