---
title: Social Housing Software Providers | Cloud Solutions Partner
description: Incline IT is a social housing software provider that delivers solutions that modernise processes, reduce costs, and accelerates digital growth.
---
[0845 330 3225](tel:%200845%20330%203225) [sales@incline-it.com](mailto:sales@incline-it.com)
[0845 330 3225](tel:%20#0845%20330%203225) [admin@incline-it.com](mailto:admin@incline-it.com)
[LinkedIn icon](https://www.linkedin.com/company/incline-it/) [Facebook icon](https://www.facebook.com/InclineIT/)
[](https://www.incline-it.com/)
[](https://www.incline-it.com/)
- Why Choose Us
- [About Us](https://www.incline-it.com/about)
- [Meet The Team](https://www.incline-it.com/meet-the-team)
- [AWS Consulting Partners](https://www.incline-it.com/aws-consultancy)
- [Careers](https://www.incline-it.com/careers)
- [Accreditation](https://www.incline-it.com/accreditation)
- Solutions
- [AI-Powered Customer Engagement](https://www.incline-it.com/omnichannel-contact-centre)
- [Smart Document Management System](https://www.incline-it.com/cloud-document-management-solutions)
- [Customer Self-Service Platform](https://www.incline-it.com/social-housing-customer-portal-vestahub)
- [Property Data & Valuation Intelligence](https://www.incline-it.com/reval)
- [Asset Data Management](https://www.incline-it.com/assetcore)
- [Streamlined Financial Management](https://www.incline-it.com/housing-finance-software)
- [Lettings & Tenant Platform](https://www.incline-it.com/social-housing-lettings-platform)
- Sectors
- [Social Housing](https://www.incline-it.com/social-housing-software-solutions)
- [Non-Profit](https://www.incline-it.com/non-profit-software-provider)
- [Blue Light](https://www.incline-it.com/software-for-emergency-services)
- [Local Authorities](https://www.incline-it.com/software-for-local-authorities)
- Resources
- [Case Studies](https://www.incline-it.com/case-studies)
- [Blog](https://www.incline-it.com/blog)
- [Contact](https://www.incline-it.com/contact)
More results
[](https://www.incline-it.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLEO4QHU5jXoZHSF%2FbiiRp5R5oV5OftiLb1dWRJVQiUT6EFcs1JLRhoBQew4PnkQpe0QjIg4qtY20WdEb%2F53Hil32FYhQDYrZXeq4GuJT92o5P1NO70oH9RDaGo4AM9o4CopNofgBRTDLyNfz8%2FVqMHJjblgo7BZO4ydADByh%2B0Wk7OQl8729PmIYpXQD%2FUCTY%2FjNJ%2B7LynWTq53A%3D%3D&webInteractiveContentId=307655765234&portalId=146978698)
[](https://www.incline-it.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLEO4QHU5jXoZHSF%2FbiiRp5R5oV5OftiLb1dWRJVQiUT6EFcs1JLRhoBQew4PnkQpe0QjIg4qtY20WdEb%2F53Hil32FYhQDYrZXeq4GuJT92o5P1NO70oH9RDaGo4AM9o4CopNofgBRTDLyNfz8%2FVqMHJjblgo7BZO4ydADByh%2B0Wk7OQl8729PmIYpXQD%2FUCTY%2FjNJ%2B7LynWTq53A%3D%3D&webInteractiveContentId=307655765234&portalId=146978698)
[](https://www.incline-it.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLEO4QHU5jXoZHSF%2FbiiRp5R5oV5OftiLb1dWRJVQiUT6EFcs1JLRhoBQew4PnkQpe0QjIg4qtY20WdEb%2F53Hil32FYhQDYrZXeq4GuJT92o5P1NO70oH9RDaGo4AM9o4CopNofgBRTDLyNfz8%2FVqMHJjblgo7BZO4ydADByh%2B0Wk7OQl8729PmIYpXQD%2FUCTY%2FjNJ%2B7LynWTq53A%3D%3D&webInteractiveContentId=307655765234&portalId=146978698)
- Why Choose Us
- [About Us](https://www.incline-it.com/about)
- [Meet The Team](https://www.incline-it.com/meet-the-team)
- [AWS Consulting Partners](https://www.incline-it.com/aws-consultancy)
- [Careers](https://www.incline-it.com/careers)
- [Accreditation](https://www.incline-it.com/accreditation)
- Solutions
- [AI-Powered Customer Engagement](https://www.incline-it.com/omnichannel-contact-centre)
- [Smart Document Management System](https://www.incline-it.com/cloud-document-management-solutions)
- [Customer Self-Service Platform](https://www.incline-it.com/social-housing-customer-portal-vestahub)
- [Property Data & Valuation Intelligence](https://www.incline-it.com/reval)
- [Asset Data Management](https://www.incline-it.com/assetcore)
- [Streamlined Financial Management](https://www.incline-it.com/housing-finance-software)
- [Lettings & Tenant Platform](https://www.incline-it.com/social-housing-lettings-platform)
- Sectors
- [Social Housing](https://www.incline-it.com/social-housing-software-solutions)
- [Non-Profit](https://www.incline-it.com/non-profit-software-provider)
- [Blue Light](https://www.incline-it.com/software-for-emergency-services)
- [Local Authorities](https://www.incline-it.com/software-for-local-authorities)
- Resources
- [Case Studies](https://www.incline-it.com/case-studies)
- [Blog](https://www.incline-it.com/blog)
- [Contact](https://www.incline-it.com/contact)
[](https://www.incline-it.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLEO4QHU5jXoZHSF%2FbiiRp5R5oV5OftiLb1dWRJVQiUT6EFcs1JLRhoBQew4PnkQpe0QjIg4qtY20WdEb%2F53Hil32FYhQDYrZXeq4GuJT92o5P1NO70oH9RDaGo4AM9o4CopNofgBRTDLyNfz8%2FVqMHJjblgo7BZO4ydADByh%2B0Wk7OQl8729PmIYpXQD%2FUCTY%2FjNJ%2B7LynWTq53A%3D%3D&webInteractiveContentId=307655765234&portalId=146978698)
Century House
Gadbrook Business Centre
Northwich
Cheshire
CW9 7TL
0845 330 3225
admin@incline-it.com
# Transforming social-housing operations
## One solution at a time.
From streamlining your contact centre to modernising your financial management, our solutions are designed to address the specific pain points of the social housing sector. We help you move past outdated systems and embrace a new, more efficient way of working.
[](https://www.incline-it.com/hs/cta/wi/redirect?encryptedPayload=AVxigLK4ogpYK1QpEZye69L6KKyazTv0TCKD%2BQBMOcOT3nKCuZlSuyZ9pmUENrffQm%2FGhBAn%2BUh%2F%2B5Ks%2BznNLhKs2TQbdR5ar0Sji2TMHXi70FNfZv2SP1%2BLGIpGxTAy%2FrmwGqggvh3dj8T6O9oczOah%2B1kwJFE2do5W0ZQ%2BXR2TPkMYTqrfjp%2FBo5fsoKHCAg%3D%3D&webInteractiveContentId=307655766231&portalId=146978698)
## 0.5+
### Increase in CSAT rating
## 40%
### Increase in customer interaction
## Up to 60%
### Reduction in costs
## 100%
### Greater operational transparency
## A partner to the social housing sector
Our solutions are built to solve the challenges that slow you down from tenant communications to financial control built for social housing. Each one delivers measurable outcomes and solves real-world challenges.
[Transform how tenants reach you](https://www.incline-it.com/omnichannel-contact-centre)
.webp?width=1156&height=650&name=Active%20Contact%20(1).webp)
#### Transform how tenants reach you
Replace slow, manual call handling with an intelligent, cloud-based contact centre.
Improve response times, streamline damp & mould reporting, and give residents a better experience.
[Learn more about Active Contact](https://www.incline-it.com/omnichannel-contact-centre)
[Simplify complex property valuations](https://www.incline-it.com/reval)
.webp?width=1156&height=650&name=Revalt%20(1).webp)
#### Simplify complex property valuations
Automate your valuation process with fast, indicative results that finance teams can trust in support of business processes.
Save time, cut surveyor costs, and access consistent data for better financial decisions.
[Learn more About Reval](https://www.incline-it.com/reval)
[Gain total control of treasury](https://www.incline-it.com/assetcore)
.webp?width=1156&height=650&name=Assetcore%20(1).webp)
#### Gain total control of treasury
A smarter way to manage loans, covenants, manage financial risk and cashflow across your portfolio.
Eliminate spreadsheets, reduce errors, and improve transparency for boards and lenders.
[Learn more about Assetcore](https://www.incline-it.com/assetcore)
[Bring all documents into one system](https://www.incline-it.com/cloud-document-management-solutions)
.webp?width=1156&height=650&name=Documagix%20(1).webp)
#### Bring all documents into one system
Transform document management with a ready-to-deploy framework built for housing associations.
Replace legacy systems, improve compliance, and make critical files easy to find and secure.
[Learn more about DocuMagix](https://www.incline-it.com/cloud-document-management-solutions)
[Streamline financial management](https://www.incline-it.com/housing-finance-software)
.webp?width=1156&height=650&name=Active%20Finance%20(1).webp)
#### Streamline financial management
Bring accounting, forecasting, and reporting together in one powerful, cloud-connected platform.
Reduce manual reconciliation, gain real-time insights, and simplify processes.
[Learn more about Active Finance](https://www.incline-it.com/housing-finance-software)
[Reinvent management of social housing](https://www.incline-it.com/social-housing-lettings-platform)
.webp?width=1156&height=650&name=Vestalet%20(1).webp)
#### Reinvent management of social housing
Customer interaction with sales, lettings and mutual exchange reimagined to enhance the User Experience.
Automate lettings, handle tenant onboarding, and improve transparency from enquiry to keys.
[Learn more about Vestalet](https://www.incline-it.com/social-housing-lettings-platform)
## Proud partners of AWS
We are AWS consulting partners with multi-cloud skills across AWS and Azure. Our team also includes Microsoft 365 specialists with Power Automate, Power Apps, Teams and SharePoint skills.
[Find out more](https://www.hubspot.com/)
## Proud partners of AWS
We are AWS consulting partners with multi-cloud skills across AWS and Azure. Our team also includes Microsoft 365 specialists with Power Automate, Power Apps, Teams and SharePoint Online skills.
[Find out more](https://www.incline-it.com/aws-consultancy)
## Specialising in sectors where reliability, compliance & simplicity matter most
We are a dedicated partner to the social housing sector, not just a technology provider. Our team has deep-rooted experience and a unique insight into your specific challenges, allowing us to deliver innovative, cost-effective solutions.
We believe in proven, effective software and services that provides genuine value for money and a positive impact for your tenants and your organisation.
### Challenges we solve
- Costly & outdated technology
- Inefficient operations
- Complex financial and operational oversight
## Trusted by industry leaders
In 2024, Incline IT and Amazon Web Services (AWS), worked in partnership with Samaritans to transition to a modern platform for Voice and Chat. This service has been about more than just a platform migration. It's been about creating technology that supports those who listen, comfort, and save lives. The Listening Centre represents our commitment to enabling the Samaritans' critical mission, ensuring their volunteers can focus entirely on providing compassionate support.
[](https://www.samaritans.org/)
Working in partnership at pace, Incline IT helped Tuath rapidly launch a new Tenant Support Line using Amazon Connect. Within weeks, the platform was tested and live, modernising services and improving flexibility. With Contact Lens delivering call classification and transcripts, Tuath gained powerful analytics to enhance customer service. “Incline-IT and Tuath worked in partnership at pace to deliver on time to support our customers."
[](https://tuathhousing.ie/)
Ronnie Maher
On 1 October 2025, Incline IT launched ActiveC powered by Amazon Connect. The launch marked the start of a new partnership with Citizen. ActiveC enhances engagement through secure Q&A bot verification and true omnichannel support across voice, email and chat, with seamless escalation to advisers. Automated outbound campaigns integrate directly with the Housing Management System to support Awaab’s Law. Generative AI also provides clear summaries of calls, chats and emails.
[](https://www.citizenhousing.org.uk/)
## Ready to solve your operational challenges?
### Request a free consultation
See how our contact centre, document management, and finance tools can solve real problems for your organisation.
[](https://www.incline-it.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLEO4QHU5jXoZHSF%2FbiiRp5R5oV5OftiLb1dWRJVQiUT6EFcs1JLRhoBQew4PnkQpe0QjIg4qtY20WdEb%2F53Hil32FYhQDYrZXeq4GuJT92o5P1NO70oH9RDaGo4AM9o4CopNofgBRTDLyNfz8%2FVqMHJjblgo7BZO4ydADByh%2B0Wk7OQl8729PmIYpXQD%2FUCTY%2FjNJ%2B7LynWTq53A%3D%3D&webInteractiveContentId=307655765234&portalId=146978698)
### Get in touch with us
Have a question or need technical support? Our team is here to help you find the right solution.
[](https://www.incline-it.com/hs/cta/wi/redirect?encryptedPayload=AVxigLK4ogpYK1QpEZye69L6KKyazTv0TCKD%2BQBMOcOT3nKCuZlSuyZ9pmUENrffQm%2FGhBAn%2BUh%2F%2B5Ks%2BznNLhKs2TQbdR5ar0Sji2TMHXi70FNfZv2SP1%2BLGIpGxTAy%2FrmwGqggvh3dj8T6O9oczOah%2B1kwJFE2do5W0ZQ%2BXR2TPkMYTqrfjp%2FBo5fsoKHCAg%3D%3D&webInteractiveContentId=307655766231&portalId=146978698)
### Book a live demo
Know what you might be after? Book your free live demo today by picking a slot in our calendar.
[](https://www.incline-it.com/hs/cta/wi/redirect?encryptedPayload=AVxigLK%2FuX3AzG2i2%2B66qfJjfs8exH8owAi2CQ4GPSNRupF2Y3TIX8aT6dL0nxw883vH%2Fw9QhAcfgdNtb5%2BMHQnuvDIRKucQAm7RJRUC5jlAKhPr%2FjnNqUfbLX16BabOC51xQnHcaxuvvjAf1GlAPnwNdi18xnz0hhhp6lT2VLrJZR4RyIjTwOTJwAWK4hevMcBJkrM%3D&webInteractiveContentId=307655766240&portalId=146978698)
## Trusted by industry leaders
"Overall, the User Conference was excellent. There were good opportunities to ask questions and contribute throughout the day. I enjoyed the overall energy from everyone at MIS and the users that attended."
Daniel Leach
"Overall, the User Conference was excellent. There were good opportunities to ask questions and contribute throughout the day. I enjoyed the overall energy from everyone at MIS and the users that attended."
Daniel Leach
"Overall, the User Conference was excellent. There were good opportunities to ask questions and contribute throughout the day. I enjoyed the overall energy from everyone at MIS and the users that attended."
Daniel Leach
"Overall, the User Conference was excellent. There were good opportunities to ask questions and contribute throughout the day. I enjoyed the overall energy from everyone at MIS and the users that attended."
Daniel Leach
## Ready To Modernise Your Systems?
See how our solutions can solve your biggest challenges with a free consultation tailored to your organisation.
Whether you want to explore our contact centre, document management, or finance tools we’ll tailor your walkthrough around your organisation’s challenges.
Live demo via video call
Tailored to your sector and goals
No obligation or hard sell
Make an enquiry now and see how our contact centre, document management, and finance tools can solve real problems for your organisation.
## Ready To Modernise Your Systems?
See how our solutions can solve your biggest challenges with a free consultation tailored to your organisation.
Whether you want to explore our contact centre, document management, or finance tools we’ll tailor your walkthrough around your organisation’s challenges.
- Live demo via video call
- Tailored to your sector and goals
- No obligation or hard sell
Make an enquiry now and see how our contact centre, document management, and finance tools can solve real problems for your organisation.
## Our accreditations
.webp?width=150&height=150&name=4%20(1).webp "4 (1)")
.webp?width=150&height=150&name=3%20(1).webp "3 (1)")
.webp?width=150&height=150&name=2%20(1).webp "2 (1)")
## Our accreditations
-1.webp?width=150&height=149&name=process.php%20(2)-1.webp)
.webp?width=150&height=150&name=4%20(1).webp)
.webp?width=150&height=150&name=3%20(1).webp)
.webp?width=150&height=150&name=2%20(1).webp)
#### [](https://www.incline-it.com/)
Century House, Gadbrook Business Centre, Northwich, Cheshire, CW9 7TL
VAT no: GB320 886 011
Company no: 11864190
[0845 330 3225](tel:0845%20330%203225)
[sales@incline-it.com](mailto:sales@incline-it.com)
[LinkedIn icon](https://www.linkedin.com/company/incline-it/) [Facebook Icon](https://www.facebook.com/InclineIT/)
Why Choose Us
- [About Us](https://www.incline-it.com/about)
- [Meet The Team](https://www.incline-it.com/meet-the-team)
- [AWS Partners](https://www.incline-it.com/aws-consultancy)
- [Case Studies](https://www.incline-it.com/case-studies)
- [Accreditation](https://www.incline-it.com/accreditation)
- [Blog](https://www.incline-it.com/blog)
Solutions
- [Active Contact](https://www.incline-it.com/omnichannel-contact-centre)
- [Reval](https://www.incline-it.com/reval)
- [Assetcore](https://www.incline-it.com/assetcore)
- [Documagix](https://www.incline-it.com/cloud-document-management-solutions)
- [Active Finance](https://www.incline-it.com/housing-finance-software)
- [Vestalet](https://www.incline-it.com/social-housing-lettings-platform)
Sectors
- [Social Housing](https://www.incline-it.com/social-housing-software-solutions)
- [Non-Profit](https://www.incline-it.com/non-profit-software-provider)
- [Blue Light](https://www.incline-it.com/software-for-emergency-services)
- [Local Authorities](https://www.incline-it.com/software-for-local-authorities)
Others
- [Contact Us](https://www.incline-it.com/contact)
- [Book A Demo](https://www.incline-it.com/book-a-demo)
- [Request A Consultation](https://www.incline-it.com/request-a-consultation)
Copyright © 2026 Incline IT. Designed and developed by [JDR Group.](http://www.jdrgroup.co.uk)
- [Terms](https://www.incline-it.com/terms-conditions)
- [Privacy](https://www.incline-it.com/privacy-policy)
- [Cookies](https://www.incline-it.com/cookie-policy)
```json
{
"@context" : "https://schema.org",
"@type" : "LocalBusiness",
"address" : {
"@type" : "PostalAddress",
"addressCountry" : "UK",
"addressLocality" : "Rudheath, Northwich",
"addressRegion" : "Cheshire",
"postalCode" : "CW9 7TL",
"streetAddress" : "Century House, Gadbrook Business Centre"
},
"alternateName" : "Incline-IT",
"contactPoint" : {
"@type" : "ContactPoint",
"areaServed" : "GB",
"availableLanguage" : "en",
"contactType" : "customer service",
"telephone" : "+44 845-330-3225"
},
"geo" : {
"@type" : "GeoCoordinates",
"latitude" : 53.2607,
"longitude" : -2.5169
},
"image" : "https://www.incline-it.com/hs-fs/hubfs/images/A-family-dreaming-for-a-dream-house.webp",
"logo" : "https://www.incline-it.com/hs-fs/hubfs/Incline-IT-transparent-background.webp",
"name" : "Incline-IT Ltd",
"openingHours" : [ "Mo-Fr 08:00-18:00", "Sa Closed", "Su Closed" ],
"priceRange" : "£",
"sameAs" : [ "https://www.facebook.com/InclineIT/", "https://www.linkedin.com/company/incline-it/" ],
"telephone" : "0845-330-3225",
"url" : "https://www.incline-it.com/"
}
```