About Incline-IT

Our innovative approach utilises and integrates the best of breed SaaS solutions from our solutions partners.

Our goal is to ensure our partner innovations are available almost immediately for our customers without complicated and costly upgrades. This keeps our customers at the leading edge, allowing both Incline-IT and our customers to reduce technical debt and provide true flexibility.

We explicitly avoid low-cost solutions that create a vendor lock in via professional services so that we can provide IT solutions which ensure customers WANT to stay with us, rather than creating solutions that create a lock in.

Our reputation is a top priority and as such we will ensure we do the right thing, not just what is in your contract.

This approach maintains long-term relationships for the MIS Group, and many of our customers have been with us for 20+ years.

Our approach has never been to chase profits at the expense of our customer, and it never will be.

"Our aim is to be the trusted advisor and partner for our customers."

Most managed IT service providers will focus on service level agreements and reports but will not provide customers with means to determine if the SLA reports are accurate. Reports are created each month which meet SLAs regardless of the service provided.

Cloud provides a unique opportunity for small organisations to create truly innovative services. This cannot be achieved by locking customers into traditional infrastructure-based contracts.

Our approach will give you access to the same tooling we use to manage the service, ensuring the spirit of partnership goes beyond words in a contract and provides true visibility of services, instead of a black box.