AWS Consultancy Services

At Incline-IT, we bring our experience as an AWS Consulting Partner to help you to realise the benefits of Amazon Connect, or improve your existing Connect service.

aws-partner advanced tier services

We believe collaboration drives innovation. Incline-IT works closely with trusted technology providers and industry partners to deliver reliable, future-ready solutions.

Our strategic partnerships include global cloud leaders such as Amazon Web Services (AWS), as well as sector specialists whose expertise ensures that every solution we deliver meets the highest standards of quality, compliance and performance.

Amazon Connect for Housing is an innovative, pay as you go, easy to use, cloud-based service for contact centres, webchat, and bots. By following AWS best practices, Incline-IT have proven success delivering Connect solutions to our customers.

The Amazon Connect omnichannel cloud contact centre supports unified management and analysis of all contact channels. It can work alongside housing management systems and housing customer portals to provide context to bots and customer service agents.

Partner with Incline-IT and transform your dreams into reality. We can support you to empower office-based, remote, and mobile team members to catalyse their collaboration, achieve more in less time and significantly improve customer service.

Hands typing on a laptop keyboard with digital network overlay.

Amazon Connect Features

Through these partnerships, our customers gain access to:

  • Proven, scalable cloud infrastructure.
  • Enhanced security and resilience.
  • Modern tools that integrate seamlessly with housing, finance and communication systems.

Our collaborative ecosystem means you benefit from both local support and global innovation, with every system designed to grow with your organisation.

AWS-Partner-logo

Our accreditations

ISO-27001
aws partner
ISO-9001
Local living wage
Crown commercial service
ISO 14001
Cyber Essentials