Digital Transformation: Data Potential

Digital Transformation: Data Potential ​ Incline-IT feature in upcoming Executive Television programme: “Digital Transformation: Data Potential” ​ Incline-IT Incline-IT provides IT services built around you. We maximise the value of your IT investments and keep your business up to speed with cutting edge technology and services designed with scalability in mind. For the last 2 […]

IT Transformation with Housing Plus Group

Housing Plus Group Logo

IT Transformation with Housing Plus Group Housing Plus Group have been an Incline-IT customer since October 2019. Through experience, they were confident that Incline-IT could deliver the IT transformation they required. About Housing Plus Group Housing Plus Group are a Charitable Community Benefit  Society providing homes and care services across Shropshire and Staffordshire. They are […]

Dynatrace Software Intelligence Platform


Dynatrace Software Intelligence Platform​ Incline-IT are a partner of Dynatrace and provide this as a managed service to multiple customers. The benefits for our customers: A proactive approach, common across multiple customers Transparent visibility of the monitoring MIS Group and our customers Faster resolution of issues A more structured approach to problem management.   Dynatrace […]

Data Driven CCaaS for Housing Associations

As part of our ongoing partnership with Housing Plus Group, we jointly delivered an AWS Connect Contact Centre as a service to enable Homes Plus, a combined landlord, as well as removing further dependencies on legacy infrastructure and networks

This service also provides valuable data and sentiment analysis and will be updated in 2022 to include web chat, bots and increased use of AI to improve services to customers.

Housing Plus Group Lays Foundations for Service Transformation

The economic consequences of COVID-19 are already impacting on the social housing sector. Under no illusion that this is just the beginning, housing associations are proactively looking at ways to continue fulfilling their social-purpose mission within their much-changed economic and social landscape.

Accelerating Cloud Transformation in Social Housing

During the year of staying home to stay healthy, having a safe and secure home has never been so important. For many though, accessing quality, affordable housing remains a challenge. A challenge that, due to an inevitable COVID-19 induced global recession, is likely to peak in the coming months and years.

5 Pro Tips for Cybersecurity

Computer Security Day takes place on Tuesday 30th November. This day is a reminder to raise awareness about information security and ways that you can keep all your electronic devices and data protected from any potential threat. The Cloud Security Team at Incline-IT has provided their top 5 tips for cybersecurity below.