Why Contact Centre as a Service is the Future of Customer Service
By Incline IT on Feb 05, 2023
Why Contact Centre as a Service is the Future of Customer Service This blog post will discuss the benefits of using CCaaS, including improved customer experience, enhanced analytics capabilities, and cost savings. Contact Centre as a Service Contact centre as a service (CCaaS) is an i …
Housing Technology: Your Path to The Future
By Incline IT on Mar 02, 2022
Housing Technology: Your Path to The Future Incline-IT took the risk to do a LIVE demonstration at Housing Technology, showcasing how you can integrate and automate your contact centre with chat bots and calls. Housing Technology Conference 2022 MIS Active Management Systems powered b …
Data Driven CCaaS for Housing Associations
By Incline IT on Dec 05, 2021
Data Driven CCaaS for Housing Associations CCaaS is designed to provide a scalable, low cost, PCI compliant service with best practice for Housing Associations. Housing associations can sometimes struggle to deliver exceptional customer service using traditional telephony platforms du …