Why Contact Centre as a Service is the Future of Customer Service
Contact Centre as a Service (CCaaS) is a cloud-based customer service solution that enables customer service teams to quickly and easily manage customer interactions and inquiries.
A Modern Housing Management Solution: ActiveH Web
Take your property management to the next level with a housing management solution that harnesses the latest developments in technology: ActiveH Web.
The MIS Group are proud to have achieved ISO 14001 accreditation
The MIS Group are proud to have achieved ISO 14001 accreditation and we will maintain and implement an Environmental Management System (EMS) in accordance with the requirements of ISO14001.
The MIS Group donate £2000 to the National Energy Action (NEA)
In support of International Day of Charity on Monday 5th September 2022, the MIS Group have donated £2000 to the National Energy Action (NEA).
World Backup Day
Backups are important but combining this with a disaster recovery plan ensures full protection and having a strategy for both is essential.
Housing Technology: Your Path to The Future
At Housing Technology, Incline-IT took the risk to do a LIVE demonstration, showcasing how you can integrate and automate your contact centre with chat bots and calls.
Digital Transformation: Data Potential
Digital Transformation: Data Potential Incline-IT feature in upcoming Executive Television programme: “Digital Transformation: Data Potential” Incline-IT Incline-IT provides IT services built around you. We maximise the value of your IT investments and keep your business up to speed with cutting edge technology and services designed with scalability in mind. For the last 2 […]
IT Transformation with Housing Plus Group
IT Transformation with Housing Plus Group Housing Plus Group have been an Incline-IT customer since October 2019. Through experience, they were confident that Incline-IT could deliver the IT transformation they required. About Housing Plus Group Housing Plus Group are a Charitable Community Benefit Society providing homes and care services across Shropshire and Staffordshire. They are […]
Dynatrace Software Intelligence Platform
Dynatrace Software Intelligence Platform Incline-IT are a partner of Dynatrace and provide this as a managed service to multiple customers. The benefits for our customers: A proactive approach, common across multiple customers Transparent visibility of the monitoring MIS Group and our customers Faster resolution of issues A more structured approach to problem management. Dynatrace […]
New team members join the MIS Group
Danielle and Luke both expand our growing implementation team. Chris McLaughlin said, “at MIS, we are very lucky that we have such a great team, and it is fantastic when we are adding new members, especially ones as skilled as Luke and Danielle. I know they will both be a real asset to the team and support us in our future growth.”
