New team members join the MIS Group

Incline-IT Software Developers

Danielle and Luke both expand our growing implementation team. Chris McLaughlin said, “at MIS, we are very lucky that we have such a great team, and it is fantastic when we are adding new members, especially ones as skilled as Luke and Danielle. I know they will both be a real asset to the team and support us in our future growth.”

MIS Group Donate to National Trust

MIS Group Donate to National Trust This year MIS rewarded staff by giving them the option to donate to charity this Christmas. https://wordpress.incline-it.com/incline-it/wp-content/uploads/2022/01/MIS-Donate-to-National-Trust-1.mp4 Over the past year it’s become clear just how much we all need fresh air, open space, and beauty. The MIS Group donated an amazing £1375 to the National Trust this Christmas, […]

Data Driven CCaaS for Housing Associations

As part of our ongoing partnership with Housing Plus Group, we jointly delivered an AWS Connect Contact Centre as a service to enable Homes Plus, a combined landlord, as well as removing further dependencies on legacy infrastructure and networks

This service also provides valuable data and sentiment analysis and will be updated in 2022 to include web chat, bots and increased use of AI to improve services to customers.

Housing Plus Group Lays Foundations for Service Transformation

The economic consequences of COVID-19 are already impacting on the social housing sector. Under no illusion that this is just the beginning, housing associations are proactively looking at ways to continue fulfilling their social-purpose mission within their much-changed economic and social landscape.

MIS Group Launches Food for All Campaign

There is little doubt that the coronavirus pandemic will go down in history as one of the UK’s darkest times. Having found ourselves in a head to head battle with an invisible enemy, one of our only forms of defence has been to self-isolate, seeing us face the biggest lockdown of society in our history.

Accelerating Cloud Transformation in Social Housing

During the year of staying home to stay healthy, having a safe and secure home has never been so important. For many though, accessing quality, affordable housing remains a challenge. A challenge that, due to an inevitable COVID-19 induced global recession, is likely to peak in the coming months and years.

Children in Need 2021

For Children in Need 2021, the MIS Group held a sponsored walk and made donations to help support the charity.

5 Pro Tips for Cybersecurity

Computer Security Day takes place on Tuesday 30th November. This day is a reminder to raise awareness about information security and ways that you can keep all your electronic devices and data protected from any potential threat. The Cloud Security Team at Incline-IT has provided their top 5 tips for cybersecurity below.