Contact Centre as a Service (CCaaS) is a cloud-based customer service solution that enables customer service teams to quickly and easily manage customer interactions and inquiries.

Take your property management to the next level with a housing management solution that harnesses the latest developments in technology: ActiveH Web.

The MIS Group are proud to have achieved ISO 14001 accreditation and we will maintain and implement an Environmental Management System (EMS) in accordance with the requirements of ISO14001.

In support of International Day of Charity on Monday 5th September 2022, the MIS Group have donated £2000 to the National Energy Action (NEA).

Backups are important but combining this with a disaster recovery plan ensures full protection and having a strategy for both is essential.

At Housing Technology, Incline-IT took the risk to do a LIVE demonstration, showcasing how you can integrate and automate your contact centre with chat bots and calls.